Privacy Policy

1. Introduction

Welcome to Belladeira.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you visit the Belladeira website or contact us.

Belladeira is an independently maintained directory of salons and beauty businesses in Madeira. Listings are added and updated manually by Belladeira. Visitors can browse the directory without creating an account.

2. Data Controller

The data controller responsible for the processing of personal data through Belladeira is:

Website: Belladeira
Operator: NIF:328458490
Email: business@belladeira.pt
Website: https://belladeira.pt

3. Personal Data We Collect

3.1 Information You Provide

We may collect personal data when you contact us directly, including:

• Your name
• Your email address
• The contents of your message
• Information relating to a correction or removal request
• Any other information you voluntarily provide

Belladeira does not provide public user accounts, and visitors cannot submit listings directly through the website.

3.2 Information Collected Automatically

When you visit Belladeira, we or our service providers may automatically collect limited technical and usage information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Actions performed on the website
• Date and time of access
• Referring website or source
• General geographic information derived from your IP address

Some of this information may be collected through cookies or similar technologies.

Optional analytics and marketing information is collected only after you provide consent where consent is legally required.

4. How We Use Your Data

We may use personal data for the following purposes:

• To provide, operate and maintain Belladeira
• To respond to questions, correction requests and other enquiries
• To maintain and improve the accuracy of salon listings
• To maintain the security and reliability of the website
• To detect fraud, spam, misuse and other abusive activity
• To diagnose technical problems
• To improve the website and visitor experience
• To measure website usage where you have consented to analytics
• To measure or display marketing content where you have consented
• To comply with applicable legal obligations
• To establish, exercise or defend legal claims

5. Legal Bases for Processing

Under the General Data Protection Regulation, or GDPR, we process personal data using one or more of the following legal bases.

Consent

We rely on your consent for optional analytics cookies, marketing cookies and other processing activities for which consent is legally required.

You may withdraw your consent at any time through our cookie settings. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Legitimate Interests

We may process personal data where necessary for our legitimate interests, including:

• Operating and maintaining Belladeira
• Keeping listings accurate and useful
• Responding to enquiries
• Protecting the website against fraud, spam and misuse
• Diagnosing technical problems
• Improving the website

We rely on legitimate interests only where those interests are not overridden by your rights and interests.

Legal Obligations

We may process personal data where necessary to comply with applicable laws, regulations or lawful requests from public authorities.

Establishment or Defence of Legal Claims

We may retain or process information where necessary to establish, exercise or defend legal claims.

6. Salon and Business Listings

Belladeira is an independently maintained directory of salons and beauty businesses. Listings are added, reviewed and updated manually by Belladeira.

Listings may contain publicly available professional or business information, including:

• Business name
• Business address
• Telephone number
• Email address
• Website address
• Public social media profiles
• Opening hours
• Services offered
• Price information
• Photographs
• Booking links
• Other publicly available business information

This information may be obtained from sources such as:

• Official business websites
• Public business social media profiles
• Public online directories
• Public booking platforms
• Public map services
• Information displayed at the business location
• Direct communication with the business

We use this information to maintain the directory and help visitors discover salon and beauty services in Madeira.

Where contact information identifies an individual, we process it only in connection with that person's professional or business role.

A business owner or authorised representative may contact us to request that a listing be corrected, updated or removed.

We may ask for reasonable information to verify that the person making the request is authorised to represent the relevant business.

7. Cookies

Belladeira uses cookies and similar technologies.

Some cookies are necessary for the website to work correctly. Optional cookies are used only after you provide consent where required.

7.1 Essential Cookies

Essential cookies may be used for purposes such as:

• Website security
• Session management
• Preventing fraudulent or abusive activity
• Remembering your cookie preferences
• Maintaining essential website functionality

Essential cookies cannot be disabled through our cookie preference tool because the website may not function correctly without them.

7.2 Analytics Cookies

With your permission, analytics cookies may help us understand how visitors use Belladeira.

Analytics information may include:

• Number of visitors
• Pages visited
• Time spent on pages
• Navigation patterns
• Device category
• Browser type
• Approximate geographic area
• Referring website or source

We use this information to understand website performance and improve the visitor experience.

7.3 Marketing Cookies

With your permission, marketing cookies may be used to:

• Display relevant advertising or promotional content
• Measure the effectiveness of advertising campaigns
• Understand how visitors interact with promotional content

Marketing cookies are not activated before consent where consent is required.

7.4 Managing Cookie Preferences

You can accept, reject or change your optional cookie preferences at any time through the cookie settings available on the website.

Withdrawing consent does not affect the lawfulness of processing performed before consent was withdrawn.

8. Analytics

If you consent to analytics cookies, we may use an analytics provider such as Google Analytics to understand how visitors interact with Belladeira.

The analytics provider may process information about your device, browser, approximate location and use of the website.

Analytics services will not be activated before consent where consent is legally required.

The specific analytics services used by Belladeira should be listed in our Cookie Policy or cookie preference tool.

9. How We Share Personal Data

We do not sell your personal data.

We may share personal data with service providers that help us operate Belladeira, including:

• Website hosting providers
• Database hosting providers
• Email delivery providers
• Analytics providers
• Security providers
• Backup and cloud storage providers
• Technical support providers
• Map or location service providers

These providers may process personal data only as necessary to provide their services to us. Where required, they are bound by contractual and legal data-protection obligations.

We may also disclose information where necessary:

• To comply with a legal obligation
• To respond to a lawful request from a public authority
• To protect our legal rights
• To prevent or investigate fraud, misuse or security incidents
• To establish, exercise or defend legal claims

10. Third-Party Services

Belladeira listings may include links to third-party services, including:

• Salon websites
• Social media profiles
• Booking platforms
• Map services
• Messaging services

When you follow a third-party link, you leave Belladeira. The third party may collect and process information according to its own privacy policy.

Belladeira does not control third-party websites or services and is not responsible for their privacy practices.

11. International Data Transfers

Some of our service providers may process personal data outside Portugal or the European Economic Area.

Where personal data is transferred to a country that has not been recognised as providing an adequate level of protection, we will use an appropriate legal safeguard where required.

Such safeguards may include:

• An adequacy decision adopted by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Another lawful transfer mechanism recognised under applicable data-protection law

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

Messages sent to us may be retained for as long as necessary to:

• Respond to the enquiry
• Handle a correction or removal request
• Maintain an appropriate record of the communication
• Resolve disputes
• Comply with legal obligations
• Protect our legal rights

Technical logs may be retained for a limited period for:

• Security monitoring
• Troubleshooting
• Fraud prevention
• Abuse prevention
• Website maintenance

Cookie consent records may be retained for as long as necessary to demonstrate that consent was obtained or withdrawn.

Public business information may remain in the directory while it remains relevant, accurate and lawfully processed.

When personal data is no longer required, it will be deleted or anonymised.

13. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

These measures may include:

• Encrypted HTTPS connections
• Access controls
• Secure administrative authentication
• Password hashing
• Regular software updates
• Database backups
• Security logging and monitoring
• Restricting access to administrative systems

No online service can guarantee complete security. However, we regularly review and improve the measures used to protect the information under our control.

14. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Request restriction of processing
• Object to processing based on legitimate interests
• Withdraw consent at any time
• Request the portability of data you provided to us
• Lodge a complaint with a competent data-protection authority

Some rights are subject to legal conditions and exceptions. For example, we may need to retain certain information where required by law or where necessary to establish, exercise or defend legal claims.

To exercise your rights, contact us at:

Email: business@belladeira.pt

We may ask for information necessary to confirm your identity and prevent unauthorised access to personal data.

15. Business Listing Correction and Removal Requests

If you are a business owner or authorised representative and believe that a Belladeira listing contains inaccurate, outdated or inappropriate information, you may contact us to request:

• Correction of listing information
• Updating of listing information
• Removal of specific contact details
• Removal of photographs
• Removal of the listing

Please identify the relevant business and explain the requested change.

We may request reasonable evidence that you are authorised to represent the business before making significant changes or removing a listing.

16. Complaints

You may contact us first if you have concerns about how we process your personal data.

You also have the right to lodge a complaint with the Portuguese data-protection authority:

Comissão Nacional de Proteção de Dados - CNPD
Portuguese Data Protection Authority
Website: https://www.cnpd.pt/

You may also contact the competent supervisory authority in the European Union country where you live or work.

17. Children's Privacy

Belladeira is a general salon directory and is not specifically directed at children.

We do not knowingly request or collect personal data directly from children through public user accounts, because Belladeira does not provide public account registration.

If you believe that a child has provided personal data to us, contact us so that we can investigate and delete the information where appropriate.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

• Belladeira's services
• The technologies we use
• Our service providers
• Our data-processing activities
• Applicable legal requirements

The current version will be published on this page. The "Last updated" date at the top of the policy will be changed whenever the policy is revised.

Where required, we will provide additional notice about significant changes.

19. Contact Us

For questions about this Privacy Policy, our use of personal data or your data-protection rights, contact:

Belladeira
Operator: NIF:328458490
Email: business@belladeira.pt
Website: https://belladeira.pt